British Gas Reviews, Prices & Tariffs
Looking at an energy deal for your home or a British Gas business energy tariff? This guide will help you decide if they’re right for you.
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Is British Gas A Good Supplier?
British Gas has a Trustpilot score of 4.2 out of 5. This is considered a great score, and their reputation matches their service. Many customers highlight great customer support but fall short of smart metering targets.
This guide will help you understand if British Gas is the right supplier for you, considering home and business energy.
Who Are British Gas?
Currently supplying more than 8 million homes and businesses across the UK, they are the largest and longest-operating supplier. They are a subsidiary of Centrica, a multinational that owns multiple companies with similar interests in the market.
British Gas Business
British Gas has been supplying businesses with their energy for many years. In 2018, British Gas Lite was created to help smaller UK businesses manage their energy online at a competitive price.
British Gas Lite is under the same ‘umbrella’ as British Gas but operates as a separate company serving small businesses with online-only smart meter energy management. Larger consumption businesses using over 150,000 kWh per year would still use British Gas for their supply.
British Gas Business Energy Prices Per kWh
| Tariff Length | Electricity Unit Rate (p/kWh) | Gas Unit Rate (p/kWh) | Compare live tariffs |
|---|---|---|---|
| 1-Year | 25p | 7.4p | Compare Tariffs |
| 2-Year | 25.7p | 7.4p | Compare Tariffs |
| 3-Year | 26.4p | 7.2p | Compare Tariffs |
| All Terms (Average) | 25.7p | 7.4p | Compare Tariffs |
These prices are based on internal data for November 2024 banded by the typical customer consumption we see. For this example, we assume that each business uses 25,000 kWh per year.
British Gas Tariffs
British Gas typically offers two types of energy tariffs, fixed or variable rates.
British Gas Fixed Rate Tariffs
British Gas offers a few different types of fixed rate tariffs including your standard fix, electric vehicles and Dimplex Quantum (storage heaters) tariffs. The price cap set each quarter by Ofgem does not apply to fixed-rate tariffs.
British Gas Variable Rate Tariffs
British Gas offers two types of variable rate tariffs including your standard variable and a pay-as-you-go tariff.
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Why Switch To British Gas?
There are lots of reasons UK homes and businesses switch to British Gas. As one of the longest-serving and largest suppliers, they have built up a significant amount of trust. Here are some highlights of why our customers choose British Gas.
- A variety of tariffs available for both home and business energy
- Regular peak save events (cheaper energy events)
- Online account management
- Known for great customer service
- Renewable business energy
- Smart metering options
- Larger business customers have access to an energy management dashboard
- Variety of payment methods
- Solar panels and other additional products are available
- Sister company British Gas Lite for small business energy customers
- Competitive standing charges
British Gas FAQs
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Is British Gas A Good Supplier?
British Gas has a rating of 4.1 out of 5 on Trustpilot. This is considered a great rating.
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What Is British Gas' Fuel Mix?
Here’s a breakdown of their fuel mix:
- Coal – 0%
- Natural Gas – 0%
- Nuclear – 24%
- Renewables – 76%
- Other fuels – 0%
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What is British Gas’ cancellation policy?
British Gas charges home energy customers £75 per fuel for cancellations.
You cannot cancel a British Gas business energy contract once it has been agreed. -
How To Contact British Gas?
Energy customers
Mon-Fri: 8 am - 6 pm
Sat: 9 am - 2 pm
0330 100 0056
Prepay customers
Mon-Fri: 9 am - 5 pm
0330 100 0303
Business customers
Mon-Fri: 8 am - 6 pm
0333 202 9766