Is Scottish Power the right supplier for you? This guide will help you decide.
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Scottish Power has a Trustpilot score of 4.3 out of 5. This is considered an excellent score. As one of the largest energy suppliers in the UK, Scottish Power is known for good customer service and is at the top of the large suppliers overall, according to a Citizens Advice rating.
Supplying home and business energy is difficult to split the reviews into areas. However, it is widely accepted that Scottish Power is a great supplier.
This guide will help you understand if Scottish Power is the right supplier for your home or business.
Headquartered in Glasgow, Scottish Power has been supplying homes and businesses all over the UK since the early 90s. They have been one of the UK’s ‘Big Six’ for many years and own over 40 wind farms in the UK.
They have been a subsidiary of the Spanish utility company Iberdrola since 2007.
Scottish Power offers gas and electricity products for businesses of all sizes, including the ability to offer multiple unique products, such as solar panels and EV charging solutions.
As a big supporter of renewable energy, Scottish Power tariffs are backed by 100% green electricity from their 1,157 wind turbines.
Tariff Length | Electricity Unit Rate (p/kWh) | Gas Unit Rate (p/kWh) | Compare live tariffs |
---|---|---|---|
1-Year | 24.2p | 7.7p | Compare |
2-Year | 23.7p | 7.4p | Compare |
3-Year | 23.6p | 7.2p | Compare |
All Terms (Average) | 23.8p | 7.4p | Compare |
These prices are based on internal data for December 2024 banded by the typical customer consumption we see. For this example, we assume that each business uses 25,000 kWh per year.
Scottish Power has multiple tariffs to choose from for both homes and businesses. All tariffs have payment options and the ability to manage the account in multiple ways.
Whether you’re securing a home or business energy fixed-rate tariff, Scottish Power firmly places control in your hands. Once you have agreed on a deal, you can manage your account online or via the app to ensure you stay on top of your energy spend.
Some home energy tariffs by Scottish Power may be cheaper than the price cap, and it is always worth getting a quote to see if you can save.
- Standard Variable: Scottish Power’s standard variable tariff has no exit fees and no contract end date.
- Cap Tracker: The cap tracker is £7.50 (inc VAT) cheaper per year than the standard variable that follows the price cap. This tariff has no exit fees.
- Flexi Price: flexible tariff with a fixed unit rate that is regularly reviewed. £50 exit fee per fuel.
- Fixed for Business: Fixed business gas and electricity for up to 3 years.
- Renewable for Business: 100% renewable business electricity backed by REGOs with fixed rates for up to 3 years.
- Standard Variable: The unit rate can go up or down at any time.
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Scottish Power has great renewable energy options and is the UK leader in generating wind energy.
Scottish Power has a Trustpilot rating of 4.1 out of 5, a great rating based on the market average. Many customers praise the accuracy of billing and customer service but complain about clarity around market conditions.
One standout theme is that Scottish Power encourages self-service help with lots of online tools and guides; including a helpful online chat. However, some customers view this as a negative as it can be a difficult task to interact with a human due to busy phone lines.
Key features:
Scottish Power offers 100% renewable electricity as part of its tariffs, meaning that you’ll be going green no matter the tariff chosen.
On top of this offering, they have a range of charging hardware solutions to help you manage the costs of charging your EV. For business customers, solutions include installation, maintenance and a software management platform.
Scottish Power offers fully funded charging points for business premises with a wide range of 'speeds' available. With all costs covered from installation to management, it is a great way to improve footfall for your business and branding opportunities.
If you think your business could benefit from an EV charging point, Scottish Power have outlined ideal guidelines that make a great location:
Where public areas are not available, but your business wants to adopt EV charging; there are lots of competitively priced solutions available along with more advanced fleet options.
This is the Scottish Power fuel mix across all tariff types.
You can contact Scottish Power's customer service on 0800 027 0072 between the hours of 8.30 am to 7 pm in the week and between 8.30 am to 1 pm on Saturdays.
Alongside its standard tariffs, Scottish Power customers can enjoy an array of extras as part of the service. The supplier offers boiler covers as well as other home appliance covers, such as washing machines, tumble dryers, dishwashers and fridge care. You can also get plumbing insurance through the company, covering you if you need emergency drainage repairs or internal plumbing repairs.
Scottish Power also offers an electric car charger that you can purchase alongside your tariff. You’ll be able to save money by buying it from Scottish Power if you already have a tariff with them, making it a great choice if you have an electric car.
Whether you decide to switch to Scottish Power or not depends on the sort of energy tariff you’re interested in. Those for whom renewable energy is a priority are certainly well serviced here, with 100% renewable electricity no matter which tariff you choose.
With Energy Helpline, you can compare your current tariff to those across the UK energy market, including Scottish Power. With a full range of fixed and variable tariffs, finding a tariff that’s right for you is easy.