EON Next Reviews, Prices & Tariffs

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Is EON Next A Good Supplier? 

EON Next has a Trustpilot score of 4.4 out of 5. This is considered an excellent score. EON Next provides both home and business energy online operating separately from EON. They're known for easy communication, energy management and customer service. 

This guide will help you understand if EON Next is the right supplier for you. 

Who Are EON Next?

We’re sure you’ve heard of E.ON, but who are E.ON Next? 


E.ON Next is part of the E.ON Energy group. It was created to bring its customers renewable energy - that’s it. They focus on delivering great service to the home energy market and facilitate small business energy. 

 

E.ON Next hopes to make a big difference in the energy landscape, providing 100% renewable energy at absolutely no extra cost, and it’s all backed up by one of the largest energy suppliers operating in the United Kingdom. 

 

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E.ON Next Tariffs 

Considering switching to EON Next? Here are some of the things to look out for when selecting your tariff.

 

  • Powered by 100% renewable electricity
  • £75 exit fee per fuel
  • Smart meters
  • Direct debit discount
  • Online account management only

 

EON Next Business 

EON Next provides 100% renewable electricity for your business and specialises in the ability to manage your account on the go. They breakdown their fixed business energy tariffs into three options: 

 

- Small or medium businesses: use less than 100,000 kWh of electricity per year and 293,000 kWh of gas. 

- Multiple sites: bespoke tariffs for businesses with multiple properties. 

- Large corporate solutions: any business using more than 100,000 kWh of electricity or 293,000 kWh of gas. Large businesses will be managed by nPower Business Solutions Powered By EON. 

 

Why Switch To EON Next? 

100% renewable energy
Energy management app
Smart meters
Large business customers managed by nPower Business
EV tariffs  

EON Next FAQs

  • E.ON Next’s Sustainability

    E.ON Next’s tariffs are all powered by 100% renewable electricity. All the energy used for business and home tariffs is sourced using renewable generation assets, and supply agreements with independent UK wind generators, while also purchasing renewable electricity certificates. 

    Renewable energy certificates, or Renewable Energy Guarantees of Origin (REGOs), are certificates that prove the electricity E.ON Next uses comes from renewable sources. An energy generator is given one REGO for each megawatt hour of electricity it produces. 100% of E.ON Next’s electricity comes from either wind, solar or hydro. 

    Essentially, E.ON Next makes sure the energy they take from the national grid is produced using renewable sources, and the REGO certificates ensure that this is the case. They also own biomass plants in Lockerbie and Sheffield, which together create enough energy to power 100,000 homes in the UK. 

  • What Is EON Next's Fuel Mix?

    • Coal - 0%
    • Natural Gas - 0%
    • Nuclear - 0%
    • Renewable - 100%
    • Other - 0% 

  • EON Next Customer Service Rating

    E.ON’s help page is extremely easy to navigate, with all the vital information you could possibly need to be laid out neatly in easy-to-read, easy-on-the-eye tiles. 

    Behind each tile is a detailed copy designed to help you through your struggles, along with a number to phone if necessary and FAQs to help you solve your issue yourself.  

    There are also various videos created by the team at E.ON Next if further help is needed, where they talk you through various topics, such as managing your direct debit, and why bills go up and down with a fixed tariff. 

    A community forum is also available, where E.ON customers can go to see if anyone else can answer their woes.

    If you’d still rather contact E.ON Next directly, you can do so using Facebook or Twitter, or by emailing them. 

    For home-related queries you can reach E.ON Next at [email protected] or for business-related queries you can email [email protected]. 

    Out of nearly 9,000 reviews on Trustpilot, E.ON Next has had a great reception, scoring a rather impressive average of 4.3 stars out of 5, giving them ‘Excellent’ status on the platform. 

  • How To Contact EON Next?

    E.ON Next’s contact numbers are as follows: 

    E.ON Next’s home-related number: 0808 501 5200

    E.ON Next’s business-related number: 0808 501 5699

    E.ON Next’s lines are open between 9 am and 5 pm Monday to Thursday, and 9 am to 4 pm on Fridays. 

    If you need emergency help from E.ON Next about your prepayment or credit meter, you can call 0808 501 5088. This contact number is available after 5 p.m. and at weekends. 

  • Can You Get a Smart Meter with EON Next?

    EON Next has installed over two million smart meters for its UK customer base. 

    To book your Smart Meter appointment call EON Next on 0808 501 5266.

    A few checks will be run at your home to make sure the smart meter installation can go ahead, such as making sure: 

    • There is easy access to the meters
    • Your gas supply is with EON Next
    • There is a good mobile signal at your home