Scottish Power Reviews, Prices & Tariffs

Scottish Power has a Trustpilot rating of 4.1 out of 5, a great rating based on the market average. Many customers praise the accuracy of billing and customer service but complain about clarity around market conditions.

One standout theme is that Scottish Power encourages self-service help with lots of online tools and guides; including a helpful online chat. However, some customers view this as a negative as it can be a difficult task to interact with a human due to busy phone lines.

Key features:

• Award-winning app
• Webchat open 7-days a week
• Aims to answer calls in under 3 minutes

Scottish Power offers 100% renewable electricity as part of its tariffs, meaning that you’ll be going green no matter the tariff chosen.

On top of this offering, they have a range of charging hardware solutions to help you manage the costs of charging your EV. For business customers, solutions include installation, maintenance and a software management platform.

Public EV Charging Solutions 

Scottish Power offers fully funded charging points for business premises with a wide range of 'speeds' available. With all costs covered from installation to management, it is a great way to improve footfall for your business and branding opportunities.

If you think your business could benefit from an EV charging point, Scottish Power have outlined ideal guidelines that make a great location:

• Unrestricted 24/7 access
• Close to a main road
• Highly populated areas
• Space for 2 charging points per 3 parking spaces

Where public areas are not available, but your business wants to adopt EV charging; there are lots of competitively priced solutions available along with more advanced fleet options. 

This is the Scottish Power fuel mix across all tariff types. 

• Coal - 6%
• Gas - 59%
• Nuclear - 1%
• Renewable - 29%
• Other - 5% 

You can contact Scottish Power's customer service on 0800 027 0072 between the hours of 8.30 am to 7 pm in the week and between 8.30 am to 1 pm on Saturdays.

Alongside its standard tariffs, Scottish Power customers can enjoy an array of extras as part of the service. The supplier offers boiler covers as well as other home appliance covers, such as washing machines, tumble dryers, dishwashers and fridge care. You can also get plumbing insurance through the company, covering you if you need emergency drainage repairs or internal plumbing repairs.

Scottish Power also offers an electric car charger that you can purchase alongside your tariff. You’ll be able to save money by buying it from Scottish Power if you already have a tariff with them, making it a great choice if you have an electric car.  

Whether you decide to switch to Scottish Power or not depends on the sort of energy tariff you’re interested in. Those for whom renewable energy is a priority are certainly well serviced here, with 100% renewable electricity no matter which tariff you choose.

With Energy Helpline, you can compare your current tariff to those across the UK energy market, including Scottish Power. With a full range of fixed and variable tariffs, finding a tariff that’s right for you is easy.